Last updated: January 1, 2025
FreshFold Laundry ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Data
When you voluntarily submit information via our booking or contact forms, we may collect: full name, email address, phone number, mailing or service address, and service preferences.
Automatically Collected Data
When you visit our website, our servers may log standard data including your IP address, browser type and version, pages you visit, time and date of your visit, and time spent on each page. This data is not linked to your personal identity.
2. How We Use Your Information
- Process and fulfill your service requests and bookings
- Communicate with you regarding your orders and inquiries
- Send confirmation emails and service updates
- Improve our website and customer experience
- Comply with applicable laws and regulations
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
3. Disclosure of Your Information
We may share your information with trusted third-party vendors who assist in operating our website or providing services, if required by law, or in the event of a business transfer.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
5. Cookies
Our website may use cookies to improve your browsing experience and analyze site usage. You can set your browser to refuse all cookies, but this may affect certain site functionality.
6. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
7. Your Rights
Depending on your location, you may have rights to access, correct, or delete data we hold about you. Contact us to exercise these rights.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Your continued use of our website following changes constitutes acceptance of the updated policy.
9. Contact Us
FreshFold Laundry
Email: hello@freshfoldlaundry.com
Phone: (800) 555-0198